Shipping policy

📦 LULILY Shipping Policy

Thank you so much for shopping with LULILY — where every sticker, bookmark, and gift is made with a little extra love 💌. We want your order to arrive safely and swiftly, so here’s everything you need to know about how we ship.

✨ Processing Time

All LULILY orders are carefully packaged and shipped within 2–4 business days. Since many of our items are handmade or customized, please allow this time for us to make everything just right.

🚚 Shipping Options & Delivery Times

We currently ship within the United States via USPS.

  • Standard Shipping (3–10 business days)

  • Priority Shipping (1–3 business days) – available at checkout

Shipping costs are calculated at checkout based on your order total and location.

📬 Order Tracking

Once your order ships, you'll receive an email with tracking information. Please allow 24–48 hours for tracking updates to appear.

📦 Packaging

We use eco-friendly and minimal packaging whenever possible to reduce waste and keep things cute 🌱💖.

📍 Shipping Address Accuracy

Please double-check your shipping address at checkout. LULILY is not responsible for delays or losses due to incorrect addresses. If you spot a mistake, email us ASAP at smile@lulilydesigns.com and we’ll do our best to help before it ships.

💔 Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to us at smile@lulilydesigns.com within 7 days of the delivery date. We’ll work with you to make things right.

💌 Questions?

We’re always here for you! Contact us anytime at smile@lulilydesigns.com for help with your order.